Yoshihiro Nakamura

Diego

COLUMBIA

"Holmesglen gave me the opportunity to learn about the real Australian work environment, but also I enjoyed studying in a friendly and relaxed atmosphere."

Erica Hsieh

TAIWAN

"Melbourne is a fantastic place to live in. The people are all friendly and caring, and the multicultural aspect makes it a very diverse place to live and study in. I feel that every day in Melbourne is different, and some of my new friends that I’ve met here are truly fantastic."

Gail kampengele

Kelly

UNITED KINGDOM

"I would recommend anyone thinking of studying abroad to think of Australia and Holmesglen. Let’s face it, who doesn’t want Christmas in the sun!"

Renato Chagas Prieto

Oscar

PERU

"I really enjoyed my time at Holmesglen. Firstly, because of the people I met, from all over the world and between some of us we developed a truthful lasting friendship."

Efrain Froilan Carasas Castillo

Vanesiah

INDONESIA

"The lecturers at Holmesglen are wonderful. They are friendly, approachable, supportive and willing to help. It’s such a great experience to be taught by people who are at the forefront of their filed."

Complaints and Appeals

Holmesglen provides its international students with a fair, inexpensive complaints and appeals process that includes access to an independent external body if necessary. 

In the first instance student/s are encouraged to raise the matter with the Holmesglen employee concerned. If the student/s does not wish to discuss the matter with the person concerned, then he or she should discuss the matter with the Manager, International Centre.

If the matter is resolved informally, this is documented on the student file along with the resolution reached. If a complaint or appeal cannot be resolved informally, Holmesglen requires a written record of the complaint/grievance.

Students wishing to access Holmesglen’s Internal Complaints and Appeals process must lodge their complaint in writing using Form STU100. The application must be supported with documentation and evidence to support the complaint.

Please refer to the Complaints and Appeals Information for International Students.

Student Grievance Record.pdf

For more about Holmesglen